What makes our dns configuration so special?
We're providing a high quality service when it comes to setting up your domain name servers our highly trained experts will set up everything you need regarding your DNS and resolve errors after investigations as our team will check for successful connection and setup needed records such as email records or redirections or when doing migrations and moving your website to another provider or when transferring your domains including MX, CNAME, TXT, A, AAAA records.
Need help setting up your web application, simple issues in PHP,HTML,CSS,JS? Checkout our technical web support plans.
Review OffersOur customer support team is highly trained to take care of your concerns 24/7/365.
Open A TicketFrequently asked questions
Before you proceed with your order it's better to review some important Q&A
Mostly yes, our team are guaranteed to resolve your domain name server errors if the issue is related to domain name server however if it's NOT or if the issue is not resolved we will provide you with a full refund However it's important to be sure it's a domain name server problem before you proceed with the order otherwise you may need a different service and you may look up our programming technical support plans.
Usually we setup your dns within 48 hours which is known globally for changes to take affect from the time of ordering and sometimes within 24 hours based on demand and other factors, however if your issue is complicated or may require additional investigation the time may increase between 3 and up to 7 working days at maximum.
It's actually possible to point your DNS on another provider without losing customers or face a stops in service, however to avoid stops you must make sure that your new website is ready and all files and databases are hosted on the another provider and already transferred as well as making sure you have control over your DNS and both hosting accounts, you may use backup files in the transfer from cPanel to cPanel based hosting, if you are deciding to move your domain name from a registrar to another registrar for example to red sea host the process is different and moving the domain names to another registrar requires approval from your current registrar while you will have to only proceed with the transfer code and we will take care of the rest and while accepting the transfer the process may take up to 7 working days based on your domain provider in this case your website may face temporary stops.
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